Privacy Policy

Namilani Digital respects your privacy. This policy explains what information we collect when you use this website or contact us, why we collect it, how we use it, and the choices available to you.

Information we collect

When you submit the enquiry form, we may collect:

• Your full name and business name.
• Your email address and phone number.
• The service, estimated budget, and preferred timeline you select.
• The project details and any other information you include in your message.

Our hosting and email providers may also process standard technical information, such as server logs and IP addresses, for security and service operation. We do not currently use advertising cookies or third-party analytics on this website.

How we use your information

• To respond to your enquiry and discuss your project.
• To prepare a quotation or proposal where appropriate.
• To provide services that we have agreed to deliver.
• To keep records and meet legal or accounting obligations.
• To protect the website, our systems, and our users from abuse or fraud.

Legal basis for processing

We process enquiry information with your consent when you submit the form, and where necessary for our legitimate interests in responding to business enquiries and operating our services. Where you engage us for a project, we may also process information to perform that agreement.

Sharing your information

We do not sell your personal information. We may share information with service providers who help us operate the website and respond to enquiries, including email delivery and hosting providers. These providers are expected to protect the information they process on our behalf. We may also disclose information where required by law or to protect our legal rights.

Retention

We keep enquiry information only for as long as reasonably necessary to respond to the enquiry, maintain business records, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymise it.

Your rights

Subject to applicable law, including the Kenya Data Protection Act, 2019, you may have the right to request access to the personal information we hold about you, request correction or deletion, object to certain processing, or request restriction of processing. You may also have the right to complain to the Office of the Data Protection Commissioner in Kenya.

To make a request, contact us at info@namilani.com. We may need to verify your identity before acting on a request.

Security

We take reasonable technical and organisational measures to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International processing

Our service providers may process information in countries outside Kenya. Where this happens, we expect appropriate safeguards to be used in line with applicable data protection requirements.

Children

This website and our services are intended for businesses and professional users. They are not directed at children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Changes will be reflected on this page with an updated date. Please review the policy when you use the website.

Contact

For privacy questions, contact Namilani Digital at info@namilani.com or 0796439179. Location: Kenya.